The electronic ‘Tawasul’ platform will be thrown wide open for all citizens and residents to submit complaints, proposals and inquiries to 72 government agencies, with direct follow-up by His Highness the Prime Minister Sheikh Ahmed Nawaf Al-Ahmad Al-Sabah.

Informed sources told Al-Rai that about 400 senior officials from various state institutions were present for a visual presentation of the platform at the Jaber Cultural Center, during which a full explanation was given on what is expected to see the light after the National Assembly elections and the formation of the new government.

The sources indicated that the “continuity” will contribute to enhancing transparency, dialogue and the freedom to raise issues in what the authorities called “an official and easy manner”, with direct follow-up from the various official levels.

The sources pointed out that the new platform will build bridges of trust with citizens and residents, enhance the spirit of joint communication, and present solutions to all difficulties facing visitors, with direct follow-up from various official levels, up to the Prime Minister who adopted the project…